Effective March 30, 2014 TAM Airlines will exit Star Alliance. Consequently As of March 31 2014 status benefits (Star Alliance Gold and Silver benefits) and Star Alliance upgrade awards can no longer be offered. However, Miles&Smiles partnership with TAM Airlines remains in place, so Miles&Smiles members will still have the opportunity to earn miles and redeem miles. Status mileage accrual will be valid until September 30, 2014
Effective Date: May 13, 2010
*Effective as of 01June 2016 on all flight destinations excluding Africa and North America.
Collecting miles on TAM Airlines flights: Booking Classes not eligible for accrual:
|Service Class ||TAM Booking Classes ||Percentage of flown miles |
|Business Class ||J, C, D, I, Z ||150% |
|Premium Economy ||W, P ||110% |
|Economy Class ||Y, B, H, K, M, L, V, X, S ||100% |
|Economy (Discounted) Class ||N, Q, O, G ||50% |
Minimum Mileage Guarantee does not apply on TAM flights
Terms and conditions:
- The general Miles&Smiles terms and conditions apply.
- Miles can be accrued only on TAM operating flights.
- The partner reserves the right to change flight routes at short notice.
- Miles accrual is subject to the operating airline. Please note that the booking class shown on your ticket may differ from the booking class relevant for the mileage accrual. For the code share flights, the mileage accrual rate will be based on the operating carrier's booking class and not on the booking class on the ticket as THY flight. For this reason, there may be cases where the mileage accrual is different or ineligible to accrue.
- Please retain your original boarding pass and a copy of your flight ticket until the credit reflects on your mileage statement.
- Regarding the retroclaim transactions, the original of the boarding passes along with the ticket copies must be sent to Türk Hava Yolları B kapısı - Contact Center Binası Müşteri İlişkileri Müdürlüğü 34149 Yeşilköy / İstanbul and for such retro claims, the date of contract which was signed with the related airline will be considered and flights made prior to the contract date will not be processed.
For more detailed information please visit the TAM Airlines website.