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RFID Baggage Card

The RFID Baggage Card helps solve any problems you might have with your baggage while traveling. Radio-frequency identification (RFID) is available at certain airports.

The RFID Baggage Card you place in you baggage allows you to receive up-to-date information about it. With these notifications, we can offer you effective, fast solutions.

Your RFID Baggage Card integrates with your Miles&Smiles membership. We get in touch with you using the contact information registered on your Miles&Smiles account. The RFID Baggage Card allows us to contact just you and we do not save your personal information or contact details.

By following the three steps below you can start using your RFID Baggage Card.

1. Register your RFID Baggage Card.

2. Place you RFID Baggage Card in your baggage.

3. If you have a problem with your baggage, inform a member of airport staff that you have an RFID Baggage Card.

1. Registering your RFID Baggage Card

To use your RFID Baggage Card you need to register it with the system. After you register your card it will be recognized by the system.

It's easy to register your RFID Baggage Card.

  • It's easy to register your RFID Baggage Card.
  • Visit the “My details” page.
  • Go to the baggage card section and select the "Add another baggage card" option.
  • Enter the 11-digit code printed on the card and save it.

You'll see the RFID Baggage Card you added listed on the same page. Ensure that your Miles&Smiles information is up to date. If any problems occur with your baggage, this contact information is used to get in touch with you.

2. Placing your RFID Baggage Card in your baggage

After registering your RFID Baggage Card, place it in a pocket on your baggage and make sure it is in there when you travel. You only need one RFID Baggage Card in your baggage. Keep your RFID Baggage Card away from electronic devices and any food products.

3. Trouble with your baggage

If you have a problem with your baggage, inform a member of airport staff that you have a Turkish Airlines RFID Baggage Card placed in your baggage. Your RFID Baggage Card will be activated to help solve your issue with your baggage quickly. While detecting your baggage, you are contacted using your Miles&Smiles membership information.

You can purchase an RFID Baggage Card from the Shop&Miles website.
In the event you have a problem with your baggage, visit the baggage issue notification and tracking page to register and track your issue.