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Miles&Smiles members earn 500 Miles from each stay at Best Western hotels, which has been a program partner since November 2011. Best Western has over 4,000 hotels in 80 countries, incorporating Best Western, Best Western Plus, and Best Western Premier, and gives Miles&Smiles members the chance to feel even more special.

Terms and conditions

  • Miles cannot be earned from accommodations booked with special discounts (agency, company, airline, or other discounts) or accommodation booked by the hour.
  • Miles cannot be earned from stays at hotels in Australia or New Zealand.
  • 500 Miles are awarded for each stay. Miles can only be earned once for an accommodation booked on consecutive days.
  • If more than one member shares the same room, only one member can earn Miles from the stay.
  • It can take a certain amount of time for Miles earned from an accommodation to show up in the member’s Miles&Smiles account.
  • In the event of any problems, the member’s hotel receipt should be provided to the hotel where the member stayed.
  • In order to earn Miles from an accommodation, the member must present their Miles&Smiles card during check-in.
  • For retrospective Miles requests, please email

For more detailed information please visit the Best Western website.